Shipping policy

Local Shipping

Local *standard shipping* with BobGo (Courier Guy) is free on ALL Vellie Boutique orders over R1000 (unless otherwise agreed upon). Orders received before 09:00 will be shipped the same day. Orders received after 09:00 will be shipped the following business day. Deliveries take 1-5 business days.

Vellie Boutique use uAfrica to deliver to all main centers in South Africa. uAfrica is a  "to your door" courier service. If you stay in or near a main centre choose the uAfrica option at the check out phase

For deliveries to outlying or remote areas within South Africa, Vellie Boutique reserves the right to deliver parcels to the nearest available  The Courier Guy Kiosk, PUDO Locker, or authorised pickup point. Customers will be notified of the selected collection point once the parcel has been dispatched.

International Shipping

Vellie Boutique ships International orders with DHL Express. Shipping costs will be calculated during the checkout phase. Returns and Exchanges are for the buyer's account. Please minimize the risk of ordering the incorrect size by making sure of your size and fit. 

Import and Customs charges are for the buyer's account

Disclaimer

That excited feeling of getting something new combined with the constant tracking, so you can be there (wide-eyed) when the delivery guy arrives is something we are well aware of. Unfortunately, there are times when the courier has delays which are out of our control, we cannot be held responsible for this but we will make every effort to get the issue sorted and have your parcel delivered in the soonest time possible. Vellie Boutique reserves the right to choose the most suitable delivery method for  *standard shipping*