How do I place an order online?

  • Step 1 – Find and select the product you would like to buy.

  • Step 2 – Select the correct size, then select “ADD TO CART".

  • Step 3 – In your cart ensure everything is correct

    • If you want to continue shopping for something else, select "CONTINUE SHOPPING" and repeat the process.
    • If you would like to update something in your cart, change the relevant information, then select "UPDATE CART".
    • Otherwise, if you are happy with what is inside your cart, select “CHECK OUT".
  • Step 4 – You will be asked to login to a Vellie Boutique account, this is both for your and our safety.
    • If you have an existing account, please login to that account with your email and password (please ensure that you have activated your account first).
    • If you do not have an account, please create one, by selecting "Create account", enter your First Name, Last Name, Email and what you would like your Vellie Boutique password to be. Once you have selected "CREATE", go to your email inbox and look for the subject "Vellie Boutique account activation)" and select the link "Activate your account". Enter your Vellie Boutique password and also in the confirm password box.
  • Step 5 – Select your delivery method. Ship or Pick up (if you would like to pick up your order from Vellie Boutique - Boksburg). Then, enter your relevant Shipping address details. Please make sure the delivery address is available between 8:00 and 17:00 during weekdays for the courier to deliver. Select "Continue to shipping".
  • Step 6 – Ensure the email address and ship to address is correct, then select "Continue to payment".
  • Step 7 – Enter a Gift Card or discount code, if relevant, in the box and press the arrow to apply it to your order. Thereafter, select your choice of secure payment method:

    • PayFast – For Debit/Credit/Cheque Cards or Zapper; OR
    • OZOW – For EFTs through your bank's secure platform
  • Step 8 – Enter your billing address (if it is different compared to your shipping address), otherwise select "Same as shipping address". Then select "Complete order" and complete the payment using the relevant platform.
  • Step 9 – Wait patiently (or with bated breath and excitement) for your order to arrive within 1-5 business days (within South Africa).