Local *standard shipping* with uAfrica or Pargo, is free on ALL Vellie Boutique orders over R300, unless you have a wholesale (formerly reseller's) agreement with Vellie Boutique. Orders received before 10:00 will be sent out on the same day. Orders received after 10:00 will be sent out on the following business day. Deliveries within South Africa take 1-5 business days.
Vellie Boutique makes use of uAfrica to deliver to all main centers in South Africa. uAfrica is a "to your door" courier service. If you stay in or near a main centre choose the uAfrica option at the check out phase.
Please ensure, that the address you make available to us will be able to accept the package between 08:00 and 17:00 Monday to Friday, after you have ordered, you will receive tracking information of your order, once the order is fulfilled.
Vellie Boutique also makes use Pargo to deliver to outlying areas in South Africa. Pargo is a "counter to counter" courier service operated by Courier iT. The packages gets delivered to a "Pargo Pickup Point" closest to you. If you stay in a remote area of South Africa or on a farm, please select the Pargo option and the nearest Pargo Pickup Point.
Vellie Boutique reserves the right to select an alternative shipping option based on area. We will however phone and discuss this with you first. If you have any questions about choosing the correct shipping option, please contact us at 011 917 1517 during office hours.
Vellie Boutique ship International orders with DHL Express. Shipping costs will be calculated during the check out phase. Returns and Exchanges are for the buyers account. Please minimize the risk of ordering the incorrect size by making sure of your size and fit.
Import and Customs charges are for the buyers account
That excited feeling of getting something new combined with the constant tracking, so you can be there (wide eyed) when the delivery guy arrives is something we are well aware off. Unfortunately there are times when the courier has delays which are out off our control, we cannot be held responsible for this but we will make every effort to get the issue sorted and have your parcel delivered in the soonest time possible. Vellie Boutique reserves the right to choose the most suitable delivery method for *standard shipping*